Working at a golf course, as with most jobs that require employees to interact with the public, there are a number of things customers can do to drive us crazy. Here are 10 ways to drive even the most level headed golf shop employee insane:
- Ask for the earliest tee time we have, then say “oh that’s too early. Do you have something around 9am?” Most golf courses begin their days around first light, by golf course standards, 9 am is not early! If you would like a tee time around 9 am ask for that.
- Asking us to predict the weather. First off golf course staff are not trained meteorologists and we do not have any special “golf course radar” at our disposal that will give us any more information than you can find on your smart phone weather app. No golf course personnel wants to tell you to play and have you get caught in a downpour, or tell you not to play and it never rain.
- Asking to play as a twosome at the busiest time of a busy day or asking to play as a twosome and calling to complain that you are always waiting on the group in front of you. We understand your game may be a bit rusty or you are new to the game, but golf courses sell their tee times based on 4 players per group. Each player is basically an inventory item to the golf course. By allowing a twosome to play alone in a time slot that could have been used for 4 is like allowing two $75 shirts walk out the door. If you do get lucky enough not to be paired with other players as a twosome, be prepared to wait on the group in front of you. As earlier stated, golf courses are setup to sell tee times slots in foursomes and it inevitably will take longer for 4 people to play than it does 2 people to play. Most public golf courses will set their tee sheets up to budget for a 4-4 ½ hour round. Most twosomes can play around 3 hours, so it will feel like a very slow round playing as a twosome behind foursomes, please do not call the golf shop to complain.
- Do not show up at your scheduled tee time. If you were playing in a tournament you would be expected to be on the tee and ready to play at your tee time. In reality that’s how it should be when you book to play a casual round. If you are a player that needs to hit range balls and a few putts show up 45-60 minutes prior to your tee time. If you do not need that warm up time, be there at least 15 minutes early. That will give you time to check in, get your shoes on, and your bags loaded on the cart before checking in with the starter.
- Trying to check in and not knowing the name of the group you are with or the time you are playing. It is imperative that we check you in for the group you are actually playing with so we can be sure to give you the proper rate, and for us to have an accurate count of how many players are in the group when we issue a starter ticket. If you are ever invited to play with a group be sure to ask what time the tee time is and what name it is under, those tidbits of info will go a long way in saving a lot of confusion during check in.
- If you are in need of rental clubs, please be sure to let us know when you make your tee time. Most golf courses require some paperwork to be filled out in order to receive the rentals, and if we can have everything ready for you ahead of time, it makes things a lot smoother during check in.
- If you are playing at a golf course with a bag drop do not stop to put your shoes on. The bag drop is for unloading your golf clubs. By stopping to put your shoes on you will back up the bag drop and not only will the golf staff be annoyed, but so will all of the golfers behind you, trying to drop off their clubs.
- Keep your hands out of the beverage cart coolers. Nothing more will get you a dirtier look from the cart girl than you rifling through her stock. It’s her job to let you know what she has and to get it for you. The cart girl is responsible for all of the inventory on the cart and everything that is taken off the cart must be accounted and paid for. She will guard that inventory with her life.
- Keep your hands off the beverage cart girl. If reaching into the beverage cart coolers gets you a dirty look, touching the cart girl could result in worse case scenario. Her job is to provide refreshments to golfers, not to be groped by them! DO NOT HARASS THE CART GIRL! It’s ok to give a compliment and a smile, but with persistent harassment, you may find your group not getting the attention your group is needing.
- Trying to negotiate price. We understand wanting to get the best rate possible for your group, but rates are generally set and the guy you are talking with has very little power to change them. If you have a large group and are looking for a better deal, seek out the head golf professional or general manager to set the time up for you.
Working at a golf course is a fun and rewarding job. Most employees in the industry including everyone at The Pearl, enjoy being around and working with the golfing public. However the preceding list contain some of the pet peeves that may irritate the otherwise very friendly golf staff.